Returns & Exchanges
At Plantlife, we want you to be completely satisfied with your botanical beauty purchase; if a product doesn't meet your expectations, you can return it within 30 days of delivery. We offer hassle-free returns on all unused or gently used items to ensure your skincare journey is nothing short of exceptional.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Carefully place the products in their original packaging, ensuring they are secure to prevent damage during transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
- 4.Receive Your Refund
Once our team inspects the returned items at our warehouse, your refund will be processed to your original payment method within 5-7 business days.
